Terms & Conditions of Supply

1. Scope of Agreement

These Terms & Conditions govern all wholesale floorcovering quotations, architect swatch distributions, custom broadloom tufting orders, and bespoke hand-knotted weaving commissions fulfilled by Diamond Carpets & Architectural Flooring (“the Mill”) to commercial buyers, interior specifiers, and hospitality contractors (“the Client”).

2. Quotations, Pricing & GST Invoicing

• Wholesale Rate Validity: All written quotations generated via our factory desk or online roll estimator are valid for thirty (30) calendar days from issuance, subject to raw yarn (wool/nylon) market fluctuations.
• Statutory Tax Billing: Deliveries within India are accompanied by valid GST Tax Invoices under HSN Codes 5702 (Woven carpets) or 5703 (Tufted carpets) carrying applicable GST (currently 12%), allowing 100% legitimate input tax credit claiming.
• Export Pricing: International FOB (Mundra / Nhava Sheva) and CIF quotes are denominated in USD or AED and include all standard export phytosanitary and origin certifications under IEC ADQFS71197R.

3. Minimum Order Quantities (MOQ) & Custom Widths

• Stock Rolls: No minimum order quantity applies for standard stocked continuous broadloom rolls (available in 5ft, 6.5ft, 8ft, 10ft, and 12ft widths).
• Custom Dyeing & 5D Printing: Bespoke color dyeing matching custom Pantone pom-poms or digital tent matting requires a minimum mill batch of 2,500 square feet from our Panipat continuous lines.
• Hand-Knotted Looms: Artisanal Agra rugs carry no minimum yardage; each piece is individually loomed according to architect-supplied CAD templates.

4. Production Lead Times & Dispatch

Estimated mill dispatch timelines operate from receipt of written purchase order and advance payment confirmation:

• Immediate Stock Lines: Dispatched from Panipat loading yard within 48 to 72 business hours.
• Custom Continuous Tufting: 14 to 28 business days depending on roll length and secondary backing specification.
• Master Hand-Knotted Pieces: 60 to 120 days based on knot density (KPSI) and square footage.

5. Natural Fiber Tolerances & Dye Lots

Because our carpets utilize premium natural mountain wool and artisanal vat dyeing, minor variations in shade (within international Delta-E ±1.0 tolerance) and pile dimension (±1.5% linear tolerance) are organic characteristics of master textile manufacturing and do not constitute manufacturing defects.

6. Inspection, Claims & Warranty

The Client is advised to conduct visual inspection of continuous rolls upon freight handover before cutting or adhesive installation. Any transit damage or specification variance must be recorded on the freight LR (Lorry Receipt) and notified to our desk within seven (7) business days.

Once carpet is permanently cut, fitted, or seamed by external contractors, claims are limited strictly to latent fiber defects under our standard 5-year commercial wear warranty.

7. Governing Law & Jurisdiction

This commercial supply agreement is governed by the laws of the Republic of India. Any legal claims or disputes arising out of contracts with the Mill shall be subject to the exclusive jurisdiction of the competent courts in Panipat (Haryana) or Agra (Uttar Pradesh).